Toronto, Ontario

Dear Customer, 

To say that the last few months have been unusual would be an understatement. Throughout this time, we were happy to be able to serve you in a limited capacity and sincerely appreciate your support of our locally-owned small business.

Today, we are thrilled to announce that our showroom is open once again for in-store shopping! We can't wait to see your smiling face in person once again.

We want you to know that our top priority will be to provide a safe environment for you and for our staff. For the foreseeable future, a few things will be different in the store and we appreciate your patience as we all get back to feeling "normal" once again:

STORE POLICIES

Store Cleaning Policies: Prior to reopening, our store has been put through a deep cleaning of all surfaces and products. During daily operations, our staff will use disinfectants to clean high-touch areas such as door handles, shopping baskets and near the checkout counter frequently throughout the day. A more thorough cleaning will occur each night. 

Customer Use of PPE: All customers coming into the store must wear either a face mask/face shield and upon entry you must sanitize your hands. We will provide the had sanitizer but you must provide your own mask.

Social Distancing: We will observe social distancing policies by limiting the number of people in the store at any one time. Only three customers will be allowed in the store at once. We also ask that shoppers maintain a distance of at least six feet from others while in the store and while waiting outside.

Staff Use of PPE: Our staff will wear personal protective equipment including masks and as required gloves. Splashguards have been installed in the counter area.

Method of Payment: We strongly encourage the use of credit/debit cards but cash will be accepted.

BirdBucks: BirdBucks will be accepted. Birdbucks will not be applied to your purchase until they are presented. 

Not Yet Comfortable Shopping in-store: You can keep your feeders filled by ordering online at MyWBUStore to have items delivered or for curbside pick-up. When ordering on-line for curbside pick-up please use the in-store pick-up option and include "Curbside Pick-up" in the order notes. When you arrive please call us or ring the door bell. You can also call us at 416-233-3558 to place your order. For full option details download - Product Ordering Options. Please note our Free Social Distancing delivery service has been discontinued. 

Until we meet again, we wish you peace and good health. 

Sincerely, 

The WBU Toronto Team

Wild Birds Unlimited Toronto Email

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